Privacy Policy
Last updated: April 2025
1. Introduction
KaratuAI ("we," "our," or "us") is committed to protecting the privacy of children and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our AI-powered educational platform.
2. Information We Collect
2.1 Information from Parents
- Account information (name, email address, password)
- Payment information (processed securely through third-party providers)
- Communication preferences
2.2 Information from Children
- First name or nickname (no full names required)
- Age/grade level for personalized learning
- Learning progress and performance data
- Voice recordings (for voice-based learning features, with parental consent)
2.3 Automatically Collected Information
- Device information and browser type
- Usage data and learning analytics
- Cookies and similar tracking technologies
3. How We Use Information
- Personalize learning experiences based on each child's pace and style
- Track and report learning progress to parents
- Improve our AI tutoring algorithms and content
- Communicate with parents about their children's education
- Process payments and manage subscriptions
- Ensure platform safety and security
4. Children's Privacy (COPPA Compliance)
We comply with the Children's Online Privacy Protection Act (COPPA). We:
- Require verifiable parental consent before collecting personal information from children under 13
- Allow parents to review, modify, or delete their child's information
- Do not condition a child's participation on disclosing more information than necessary
- Never share children's personal information with third parties for marketing purposes
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect all personal information. Access to children's data is strictly limited to authorized personnel who need it to provide educational services.
6. Data Retention
We retain personal information only as long as necessary to provide our services. Parents can request deletion of their family's data at any time by contacting us. Upon account deletion, we remove personal information within 30 days, except where retention is required by law.
7. Third-Party Services
We use trusted third-party services for payment processing, analytics, and infrastructure. These providers are contractually obligated to protect your information and may only use it to provide services on our behalf.
8. Your Rights
Parents have the right to:
- Access their child's personal information
- Correct inaccurate information
- Delete their family's account and data
- Opt out of marketing communications
- Withdraw consent for data collection
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
KaratuAI Privacy Team
Email: privacy@karatuai.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify parents of any material changes via email and update the "Last updated" date above. Continued use of the platform after changes constitutes acceptance of the updated policy.
